At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

Every great business starts with a strong relationship; if your goal is to build a sustainable business, then constructing solid relationships is critical. Building a solid relationship begins with ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part ...

Two sets of entrepreneurs almost simultaneously launched systems this month that provide free customer relationship management tools for travel agencies in tandem with systems to assist suppliers in ...

Next, let's weigh some other key factors starting with your firm's size and plans for future growth. For example, a solo practitioner or a firm with two or three advisers that intends to stay small ...

PeopleSoft is branching out in the lucrative market for customer relationship management software. The Pleasanton, Calif.-based software maker is getting ready to unveil new features of its customer ...

Erica Bell is a small business writer who focuses on topics such as cloud-based business software. She is a web content writer for Business.com Considering moving to the cloud? Cloud-based systems ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Businesses grow when they maintain healthy relationships with their ...

Thinking of getting a Customer Relationship Management (CRM) application? Below, I’ve described 11 terrible ones. Sure, they are all popular, affordable and mature. In fact, my company (full ...

We fire up the top hosted CRM solutions from RightNow, NetSuite, Salesnet, and Salesforce.com and put them through their paces Hosted CRM solutions, which deliver SFA and more through the browser as a ...

Developing strong customer relationships is a priority for businesses of all sizes. And one of the best ways to do this is by using customer relationship management (CRM) software. CRM software can ...

Microsoft Corp. said Tuesday it plans to introduce a Web-based version of its sales and marketing software in 2007 as it targets rivals like Salesforce.com , Oracle Corp. , and SAP AG in a ...