Facebook Messenger is coming to businesses’ own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with ...

Every day millions of businesses use chat programs to communicate in real time with associates, customers and suppliers across the street or on the other side of the globe. Applications such as AIM, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Facebook has rolled out an update to its Messenger.com client for instant ...

Just under two years ago, Facebook introduced a web interface for its private chat application, Messenger. Now, Facebook is integrating that same web app into the desktop version of Facebook, where it ...

Facebook Messenger has had video chat capabilities for a couple of years now, and last December, it finally added group chat capabilities. Today, the company is unveiling even more features to ...

Facebook just moved one step closer toward its goal of allowing users to swap messages across Messenger, WhatsApp and Instagram. Today, the company announced that it's rolling out a new version of ...

Meta CEO Mark Zuckerberg announced “Community Chats” are coming to Messenger and Facebook Groups. Community Chat is similar to Discord. It allows large Messenger groups to organize chats into ...

The Wave 3 version of Hotmail just keeps on getting better and better. Talk of Web Messenger being integrated into Windows Live Hotmail has been getting louder and louder for months. Finally though, ...

SAN FRANCISCO — Mark Zuckerberg, Facebook’s chief executive, plans to integrate the social network’s messaging services — WhatsApp, Instagram and Facebook Messenger — asserting his control over the ...